Terms of play at OscarSpin

Do these terms apply to you? They do from the moment you register. Registering means you confirm that you have read and agreed to the terms and conditions of OscarSpin, an independent casino platform. Read them once, calmly, before your first deposit, because they shape every step that follows.

What these terms cover

Your account and play

The terms cover everything you do with us: opening an account, playing games, using the cashier, claiming offers and writing to support. Game outcomes are generated at random and are not predetermined, and that is how our games are built, with major providers supplying them.

Withdrawals and verification

A withdrawal request cannot be made while an active bonus is in place. Withdrawals can only be processed once verification has been completed, and we require verification as a security measure. Processing can take up to 24 hours, and after that a bank transfer can take up to five banking days to reach your account.

Promotions

Every promotion follows its own terms, which come on top of these. The maximum amount that can be won from a bonus is limited to 10 times the bonus amount received. Read the conditions of each offer before you accept it, since the bonus rules decide what you can withdraw.

Your duties as a player

You agree to give correct details, to keep your login private and to answer when we ask for documents, because player safety and regulation sometimes require additional documentation. Play within your means, treat our team politely and use the games as intended. If something looks wrong in your account, tell support promptly so the case can be looked at while it is fresh.

Our liability

In plain words:

• Our games and cashier run with care, and every game outcome is random.
• The stake you choose is your decision, and the result of each round follows the game.
• Delays by a bank or payment partner after we have processed a withdrawal are outside our control.
• If you disagree with how a case was handled, write to our support team; every case is reviewed and handled individually.

Changes, closing and our offers

We may update these terms, and playing after an update means you accept the version in force. You can ask us to close your account, and we close it when a player requests it.

Our bonuses, daily prize wheels and loyalty programme are there to add to your play, and each carries its own conditions. The terms of an offer apply to that offer, and these general terms apply to everything else.

Contacting us about these terms

A question about a clause is a fair reason to write. Our support team is available through chat and e-mail, and we would rather explain a rule in plain words before you play than after a disagreement. The Contact page describes both routes.